Support Envoy – Customer Service Outsourcing Solutions 2018-04-14T08:56:51+00:00

Your customers are reaching out everyday, yet so many enquiries go unanswered. We’re committed to improving business customer support experiences.

Call: 0330 043 0073
Email: sales@supportenvoy.com
Hours: Monday to Saturday (08:00 – 17:00)
Support Envoy Team Member
0%
Of Calls To Small Businesses Go Unanswered
0%
Of Businesses Don’t Offer Live Chat Support
0%
Of Leads Are Lost Because of Support Experiences
0%
Of Consumers Won’t Buy Without Conversing
0%
Consider Unreachable Brands Untrustworthy

Support Envoy Sent My Business Through The Roof

Myself and my partner opened our first delicatessen in Reading two years ago, but we never really stretched beyond a irregular social media presence and basic website until early this year. Since inception of installing a live chat and telephone team, we realised just how many enquiries we had been missing out on previously. We are now planning on opening our second branch in London!

Get Started With Our Introductory Packages Today.

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Outsourced Live Chat Agents

Live chat is beginning to play a significant role in the online marketplace. In an era where brands are becoming equally capable in establishing a strong online presence, what differentiating factors do consumers have to consider? Trust! Trust factor is huge and nothing is more reassuring than a convenient and approachable live chat help desk.

Live Chat Outsourcing by Support Envoy

Our team can happily advise on suitable platforms for your businesses needs and provide installation services upon demand. Speak with your account manager for more guidance on installing a live chat solution.

Our processes have been tailored to support all leading live chat platforms however if you are using something more unorthodox, we can work with you to reach a solution. We’ve never had to turn away a customer yet.

Smaller businesses whom don’t have the demand to fulfill a full time member of staff can take advantage of this model to save on costs. An engagement represents a live chat session with a website visitor.

You aren’t dealing with a fresh face each day, your account manager will work to source a member of our team to work on your campaign who will be trained specifically to handle your operations.

We don’t tie you to a contract forcing you to commit to a customer services spend. This means that you can flexibly adjust your service, which is great for startup or seasonal businesses whom are finding their feet.

Telephone Reception and Support Agents

Live chat is beginning to play a significant role in the online marketplace. In an era where brands are becoming equally capable in establishing a strong online presence, what differentiating factors do consumers have to consider? Trust! Trust factor is huge and nothing is more reassuring than a convenient and approachable live chat help desk.

Telemarketing Solutions at Support Envoy

We Have Teams Situated In Four Exciting Locations To Select From

Support Envoy in the United Kingdom

United Kingdom

Support Envoy in the Philippines

Philippines

Support Envoy in the USA

United States of America

Support Envoy in India

India

Not Sure Where To Start? Let’s Talk About Your Business.

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Account Manager

Every Support Envoy customer receives their own dedicated account manager to liaise on the campaign’s status to keep you in the loop.

Same Day Setup

We work to offer same day setup on new accounts, immediately addressing your inquiry and implementing the necessary technology and training.

Money Back Guarantee

If you aren’t happy with our service or miscalculated your traffic potential, we offer a free money back guarantee within the first thirty days.

Starter

Email & Ticket Support

Live Chat Support

30 Engagements Included

£19.99

Per Month

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Standard

Starter Package Support Channels

Inbound Telephone Support

100 Engagements Included

£49.99

Per Month

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Premier

Standard Package Support Channels

Outbound Live Chat

Monthly Reporting

250 Engagements Included

£124.99

Per Month

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Ultimate

Premier Package Support Channels

Multi-Lingual Support

500 Engagements Included

£224.99

Per Month

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Reach Out To Us Today, We’re Always Happy To Help!

The Support Envoy customer services team can be reached during standard business hours in the UK via live chat or alternative methods provided below.

We strive to deliver a second to none experience to every customer and encourage you to leave feedback with our helpful team.

Call: 0330 043 0073

Email: sales@supportenvoy.com

You can also reach out by completing a short contact form here online in just a few moments.